Frequently Asked Questions
Everything you need to know about your Rieker shopping experience
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
Are Rieker shoes true to size?
Rieker footwear generally follows standard European sizing. We recommend consulting our detailed size guide on each product page to find your perfect fit.
What makes Rieker 'Antistress' technology special?
Our signature Antistress technology focuses on four key features: lightweight construction, maximum flexibility, a roomier fit, and superior shock absorption for all-day comfort.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Afterpay.
How do I care for my leather Rieker shoes?
To maintain the quality of your leather shoes, we recommend cleaning them with a damp cloth and applying a high-quality leather conditioner or cream periodically.